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Check and Track Your Order

How to check your order status?
There are two ways, the first one is to check your mailbox. we will send you email if there is any update, please pay attention to your mailbox and make sure that it has enough space and ability to receive our email. Then we can contact you quickly and freely. We will send the mail to you after we ship the order out, the shipping method & track link would be sent to you too. Then you can track the order freely. Generally it has a time difference  between our sending out and courier uploading the information online. So please track it after 24 hours. If you can’t track it after 24 hours, please contact usservice@koolerbuy.com

Another way is to log in our website with your account. There is the order history and the status of your order.