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Remote Areas - Delivery

Can couriers deliver to remote areas?

Yes, wherever you are, we will be able to deliver the products to you.

UPS or DHL might in some cases apply a "remote area charge". This is very rare but can happen when your delivery address is too far from main logistics centers.

To protect customers from having to pay the charge and avoid unnecessary delays, Koolerbuy reserves the right to switch your courier choice to another major courier (UPS, DHL, or EMS, ETC) that doesn't have this surcharge ( If still no couriers available, we have to contact you for extra then).

If your address is a remote area for the courier of your choice and you do not want Koolerbuy to switch it please specify in the order comments "must be by DHL" etc and in such cases if there is a remote area charge we will contact you to discuss it.