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Is Shipping Included In The Price
Do I have to pay extra for delivery? How much are the courier fees? All the items listed on koolerbuy.com are free shipping world...
How fast can I get the item i orderd
How long does it take to deliver the goods? The time from when you pay, to the time when you (or your customer) receives the goods, is typica...
Shipping And Delivery From China - The Basics...
"If I order Car electronics from koolerbuy, how will you ship them to me? How much is delivery? And how long will it ...
Can you ship to my country
"I Live In [......]. Can I Order From Koolerbuy?" Yes, we deliver to every country! - Koolerbuy delivers to...
Remote Areas - Delivery
Can couriers deliver to remote areas? Yes, wherever you are, we will be able to deliver the products to you. UPS or DHL might in some cases apply a "remote area charge". This is very rare but can happen when your delive...
My order hasn't arrived yet, where is it
If you have made an order online and completed payment, you can check your order status by logining in your Koolerbuy account and check the order status using this system. Contact us and provide us y...
If an item is physically broken or damaged
"I Received My Item But It Got Broken During Delivery" Rarely, rough handling by the courier can lead  physical damage to your goods, e.g. broken screen. If this has happened, please follow these steps: 1. If po...
Accessory Problems
"I Bought This From Qualir But An Accessory Is Missing" Missing / wrong wires, cables, user manuals, some of its parts?  First, check the product's description again on Koolerbuy.com to make sure whether it ...
Check and Track Your Order
How to check your order status? There are two ways, the first one is to check your mailbox. we will send you email if there is any update, please pay attention to your mailbox and make sure that it has enough ...
Track Order
Before dispatch Please log in your account on koolerbuy.com, and you will see your previous orders' status. After dispatch Please visit the following link to track your order online: 1. UPS  Please choose "Pac...
Are you free shipping? What's the Free Shipp...
All the items listed on www.koolerbuy.com are free shipping,you don't need pay shipping except remote area fee. More Information about shipping & delivery, please contact us at service@koolerbuy.com.